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MultiLine V2.25 update is available!


Always listening to customers, MultiLine is pleased to inform you that a new version is available from 4 February 2018.

This version includes some improvements and corrections of minor bugs :

  • Improved intuitive search function to find amounts in your account information quickly.
  • Better overview of your downloadable reporting files in thanks to an extra "Account Holder Name" column.

For further details, please consult our detailed documentation.

 

You do not need to take any particular action to obtain this new version.

New SEPA Rulebook of 19 November 2017


In conformity with the new European legislation, the formats of payment and domiciliation files have been modified as of 19 November 2017.


 You may find the documentation concerning the new XMLCT and XMLDD formats on the ABBL website.

 

Certain optional fields have become mandatory, thus adaptations may be required to your uploaded files for these to be correctly treated by your bank.
MultiLine will raise a warning message if this is required.

 

No further action is required from you concerning transactions that are encoded through MultiLine.

Cybercrime is everywhere!


MultiLine users may become victims of the increasing number of attempts of fraud, infection via e-mail or by simply visiting infected websites.
For this reason, it is important to keep the following recommendations in mind:

  • Remove your LuxTrust card/your signing stick from the card reader/the USB reader whenever you are not using them.
  • Check the amount and the account of the beneficiary before signing a payment.
  • Always keep your virus scanner, browser, operating system and firewall up-to-date.


Please note that MultiLine communications relating to maintenance works are always announced a few days in advance within a message at the LOGIN level. Any other communication, like pop-up windows or improper screen messages, is suspicious.


If you notice anything suspicious, immediately alert the MultiLine helpdesk by e-mail helpdesk@multiline.lu, by phone +352.26.588.588 or your bank.

 

Important recommendations of CIRCL to react to fraud : http://www.circl.lu/pub/tr-38/

 

For more information on Internet security: https://www.multiline.lu/index.php?id=71&L=1.

MultiLine, the Luxembourg corporate e-banking solution


MultiLine is an e-banking solution intended for all companies and for institutional clients, whatever the size of their business. The application is simple to use...


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MultiLine … where I want … when I want!


A genuine financial management tool with the advantage of being multi-bank, MultiLine moves into top gear by being accessible via the Internet. Whether you are abroad, on a trip ...

 

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MultiLine: advantages for all


  • secure web accessibility 24/24
  • nominative access management and powers of signature
  • integration into accounting software
  • the latest security technology
  • a single helpdesk


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Subscribe


Subscribing to MultiLine, nothing could be simpler:

 

The steps to follow

Helpdesk


Phone : (+352) 26 588 588

Monday to Friday:
from 8 a.m. to 6 p.m.

Saturday morning:
from 9 a.m. to 1 p.m.
(except for bank holidays)

E-Mail: helpdesk@multiline.lu