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New version of payment format in MULTILINE

As of 17 March, a new update will come to MultiLine to follow the new version of the payment format published by the European Payments Council.

For additional details regarding this, we invite you to refer to this document.

Kindly take note that not adhering to the regulations governing this new version may lead to challenges during the payment encoding process in MultiLine.

If you have any inquiries or require clarification on this matter, we kindly request that you reach out to your bank.


MULTILINE V2.52 available!

You don’t need to take any particular action to obtain this new version, because it’s independent from the MultiLine’s middleware.

Always tuned to the need of our customers, MultiLine is pleased to inform you that a new version is available.

This version includes some improvements and corrections of minor bugs.


Internet Explorer no longer supported

Internet Explorer 11 was the last major release of Internet Explorer. Its support by Microsoft has ended since June 2022.

To comply with this development and in relation to global security recommendations, the possibility of using Internet Explorer for MultiLine will therefore be removed.

This measure will take effect on August 1, 2023. After this date, it will no longer be possible to connect to MultiLine with Internet Explorer.

You can already use one of the supported browsers, namely Edge, Chrome, Firefox or Safari (MacOS), as indicated in the technical requirements.


MULTILINE Ip change

MultiLine’s IP addresses have changed. If your security equipments require these addresses to be modified, you will find these new addresses in the Technical requirements page.


WARNING !

Individuals calling on behalf of MultiLine or e-banking HelpDesk representatives are currently trying to reach out platform users, with criminal intentions.
The targeted users are requested to provide sensitive information (such as organization details, payment habits, PIN, etc), as well as to perform certain tasks on their computer (software download, visit web pages, etc.)
Please Ignore these requests!

MultiLine HelpDesk representatives never call users in order to inform them about platform maintenance nor about their usage habits.

For more information on Internet security: www.multiline.lu